bbtSoft.com provides RemoteHelp support for Prospective Customers (if you have not yet purchased the software). All new customers receive a complimentary support contract).

Using RemoteHelp you can have one of our technicians remotely connect to your computer and provide you with live demos, walk-thrus, updates, installations, etc.

You can chat, transfer files, etc.

Our customers have used RemoteHelp for the following:

Install our software
Provide step-by-step training (literal hand-holding)
etc, etc

It's like having your very own computer consultant on-site!!

Steps to obtaining a RemoteHelp Session:

1. Contact Sales and request a RemoteHelp Session.
2. Sales will make an appointment.
3. Sales will reply confirming a Date and time for your RemoteHelp Session.
4. At that date/time, click the link below to start your RemoteHelp Session.

RH sessions are no longer than 30 minutes in length.
Important: Please do not miss your RH session appointment. Your technician will wait no longer than 15 minutes.

It is required that during the RemoteHelp session, you be in front of your computer at all times so that you can respond to any chat communication from the technician.

Start Your Remote Help Session